Tag: STRATMOR Group

STRATMOR Group’s Michael Grad: Unlocking Profits from Servicing Assets

With interest rates soaring, most lenders are struggling to generate enough profit from originations to sustain business. And when they are incurring losses with each loan originated, many have turned their attention to mortgage servicing rights for extra revenue.

| By MBA NewsLink Staff

STRATMOR Group’s Sue Woodard: Prioritizing the Employee Experience

In business, “the customer is always right” has long been a guiding principle behind customer service. While this motto undoubtedly holds value, it’s important to remember that the quality of the customer’s experience is directly linked to the well-being of an often-overlooked entity: your employees.

| By MBA NewsLink Staff

STRATMOR Group’s Sue Woodard: Prioritizing the Employee Experience

In business, “the customer is always right” has long been a guiding principle behind customer service. While this motto undoubtedly holds value, it’s important to remember that the quality of the customer’s experience is directly linked to the well-being of an often-overlooked entity: your employees.

| By MBA NewsLink Staff

STRATMOR Group’s Sue Woodard: Prioritizing the Employee Experience

In business, “the customer is always right” has long been a guiding principle behind customer service. While this motto undoubtedly holds value, it’s important to remember that the quality of the customer’s experience is directly linked to the well-being of an often-overlooked entity: your employees.

| By MBA NewsLink Staff