MBA NewsLink recently spoke with Dovenmuehle’s Ron Malik about the evolving state of default servicing, why diversifying borrower outreach is vital and how emerging technologies continue to reshape the borrower experience.
Tag: Servicing
ATTOM: Foreclosure Activity Increased in 2025
ATTOM, Irvine, Calif., found that foreclosure filings — default notices, scheduled auctions and bank repossessions — were reported on 367,460 U.S. properties in 2025, up 14% from 2024 and up 3% from 2023.
ICE: Mortgage Refinance Retention Reaches Multi-Year High
Mortgage servicer refinance retention rose to a 3.5-year high in the third quarter as falling interest rates encouraged homeowners to reduce monthly payments for lower returns than in past cycles.
MBA Premier Member Editorial: Why Mortgage Servicers Should Prepare Now for Rising Defaults
ICE Mortgage Technology’s Andrea Meir writes that mortgage defaults have been edging up, especially among financially vulnerable homeowners.
Q&A With Cornerstone Servicing’s Toby Wells: How AI Is Transforming Mortgage Servicing
Cornerstone Servicing’s Toby Wells sat down with MBA NewsLink to talk about the effects of AI on servicing.
How Smart Servicers Are Positioning for BPL Success
Fay Servicing President Kim Hare says business-purpose lending has emerged as a fast-growing segment of the mortgage market.
Navigating New GSE Internal Control Requirements: What Financial Institutions Need to Know
Ncontracts’ Robert Brosh examines Fannie Mae and Freddie Mac’s updates to their internal control frameworks.
All in This Together: The Industry’s Approach to Disaster Relief
The past few years have seen seemingly endless headlines about natural disasters striking the United States–from hurricanes on the East and Gulf coasts to fires in the West and tornadoes on the Great Plains.
Chart of the Week: Cost of Servicing Performing and Non-Performing Loans
According to MBA’s latest Servicing Operations Study and Forum, fully-loaded mortgage servicing costs of performing loans averaged $176 per loan in 2024, while the costs of non-performing loans averaged $1,573 per loan.
The Hidden Risk Lurking Between Closing and Servicing Transfer
Blue Sage Solutions’ David Aach discusses a critical but often overlooked phase between the celebratory handshake and the loan’s transfer to a permanent servicer: interim servicing.