Sei AI’s Pranay Shetty says the next inflection point in Quality Control is the application of artificial intelligence, as emerging pressures call for the ability to extract patterns and surface insights that manual processes cannot.
Tag: Sei AI
MBA Premier Member Spotlight: Sei
(One in a continuing series of profiles of Premier Members of the Mortgage Bankers Association. Please contact MBA’s Alicia Goncalves, CMB for information about Premier Member Spotlights.)
MBA Premier Member Editorial: How AI Can Help Turn Customer Experience into a Revenue Engine
What if AI could make the contact center a source of strategic growth? Sei AI Co-Founder & CEO Pranay Shetty looks into it.