(The New Normal) Jane Mason: With Right Technology, Servicers Proved Remote Teams Can Excel

Mortgage servicing has certainly seen ups and downs over the years, although nothing compares to the level of upheaval that we saw last year—nor the speed at which it occurred. Out of the chaos, however, new opportunities to excel have emerged, and perhaps the biggest one of all has been the ability to run a remote workforce with success.

(The New Normal) Jane Mason: With Right Technology, Servicers Proved Remote Teams Can Excel

Mortgage servicing has certainly seen ups and downs over the years, although nothing compares to the level of upheaval that we saw last year—nor the speed at which it occurred. Out of the chaos, however, new opportunities to excel have emerged, and perhaps the biggest one of all has been the ability to run a remote workforce with success.

(The New Normal) Jane Mason: With Right Technology, Servicers Proved Remote Teams Can Excel

Mortgage servicing has certainly seen ups and downs over the years, although nothing compares to the level of upheaval that we saw last year—nor the speed at which it occurred. Out of the chaos, however, new opportunities to excel have emerged, and perhaps the biggest one of all has been the ability to run a remote workforce with success.

(The New Normal) Pooja Bansal: Eagerly Awaiting the End to Remote Work—At Least For Us

A recent McKinsey survey of 800 corporate executives found that after the pandemic, nearly 40% expect their employees in remote services to continue working two or more days a week away from the office. Surely, there are many companies in our industry who are planning to do the same. We’re not one of them and because of that, the pandemic was a big challenge for us.

(The New Normal) Pooja Bansal: Eagerly Awaiting the End to Remote Work—At Least For Us

A recent McKinsey survey of 800 corporate executives found that after the pandemic, nearly 40% expect their employees in remote services to continue working two or more days a week away from the office. Surely, there are many companies in our industry who are planning to do the same. We’re not one of them and because of that, the pandemic was a big challenge for us.

(The New Normal) Pooja Bansal: Eagerly Awaiting the End to Remote Work—At Least For Us

A recent McKinsey survey of 800 corporate executives found that after the pandemic, nearly 40% expect their employees in remote services to continue working two or more days a week away from the office. Surely, there are many companies in our industry who are planning to do the same. We’re not one of them and because of that, the pandemic was a big challenge for us.

Fitch: Remote Working to Affect Housing Demand—But Not U.S. RMBS Ratings

Fitch Ratings, New York, said while remote working in the U.S. accelerated as a result of the coronavirus pandemic, and is reducing the importance of proximity to offices and causing migration from urban to suburban and exurban areas, it does not expect any material effect on the credit quality of its rated U.S. residential mortgage-backed securities pools.

MBA Chart of the Week: Proportion of Work Being Performed Remotely

MBA’s Chart of the Week three weeks ago (May 8) focused on the U.S. Bureau of Labor Statistics’ bleak April report on employment conditions. We examined which industries and sectors have been hardest hit by the COVID-19 pandemic. This week, we continue our examination of the labor market using new survey data released by the Federal Reserve Board, and examine, by education level, how many people were able to work from home as the crisis deepened in early April.