Brenda Colter: Branch Advocacy Beyond Onboarding is Just the First Step

We need branch advocates who step in and support branches after onboarding concludes. A branch advocate is an expert on how the company works. They are a single point of contact who collaborates with every department to remove obstacles, provide quick resolutions to requests and help with future growth opportunities.

Brenda Colter: Branch Advocacy Beyond Onboarding is Just the First Step

Joining a new company can be stressful and exciting all at the same time. After a mortgage loan originator gets their new equipment and completes training, the excitement might wear off, but the need for explanations, connections and support remains. That’s why we need branch advocates who step in and support branches after onboarding concludes.

Brenda Colter: Branch Advocacy Beyond Onboarding is Just the First Step

Joining a new company can be stressful and exciting all at the same time. After a mortgage loan originator gets their new equipment and completes training, the excitement might wear off, but the need for explanations, connections and support remains. hat’s why we need branch advocates who step in and support branches after onboarding concludes.

Gaining Trust: Who is on Your Team Matters the Most

With several Federal Reserve rate cuts this year, the mortgage industry has been in a state of flux throughout 2019. As rates decreased earlier in the year, many lenders have seen record months.