Todd Sheinin: For Loan Officers, Integrating Right Technology Key to Borrower Experience

Today’s loan officers and branch managers face many challenges–from cumbersome, time-consuming processes to difficulties connecting with borrowers, and lenders have made significant investments in technology to help. However, many are learning that a siloed technology approach or implementation of the wrong technology can cause more headaches than it solves.

Fiserv: Digital Loan Applications Rise with Mobile Device Use

Fiserv, Brookfield, Wis., said its latest Expectations & Experiences consumer trends survey reported nearly two thirds of people who applied for loans in the past two years now do so either partially or fully online, a marked increase from 2018.