MBA Chart of the Week: Servicing Customer Inquiries Per Loan

In this week’s MBA Chart of the Week, we focus on borrower communications, specifically the average number of annual servicing customer inquiries per loan. MBA has tracked this data through its Servicing Operations Study and Forum since 2008.

MBA Economists: Outlook Strong for Originations, Servicing

ORLANDO—Despite another potentially economy-altering event this week—this time, the Russian invasion of Ukraine—Mortgage Bankers Association economists said the current picture for mortgage originators and servicers remains upbeat.