Borrower communications play a critical role in enabling consumers to manage their debt and make informed decisions when they are struggling to do so. Yet most servicing communications are filled with industry jargon and legal phrasing that can confuse readers.
Tag: Limited English Proficiency
Anita Bush of FICS: Mortgage Servicers Must Improve Support for Borrowers with Limited English Skills
Mortgage servicers must provide language resources for borrowers with limited English proficiency. The 2020 Census confirmed what mortgage professionals have experienced over the past decade – America’s diversity increases every year with minority homeownership growing rapidly.
Anita Bush of FICS: Mortgage Servicers Must Improve Support for Borrowers with Limited English Skills
Mortgage servicers must provide language resources for borrowers with limited English proficiency. The 2020 Census confirmed what mortgage professionals have experienced over the past decade – America’s diversity increases every year with minority homeownership growing rapidly.
George Baker of Talk’uments: In Spite of Storm Clouds, Genuine Opportunities Emerging for Lenders
The virtually untapped and growing market of Limited English Proficiency borrowers deserves consideration and investment, and promises real potential for lenders which do.
George Baker of Talk’uments: In Spite of Storm Clouds, Genuine Opportunities Emerging for Lenders
The virtually untapped and growing market of Limited English Proficiency borrowers deserves consideration and investment, and promises real potential for lenders which do.
George Baker of Talk’uments: In Spite of Storm Clouds, Genuine Opportunities Emerging for Lenders
The virtually untapped and growing market of Limited English Proficiency borrowers deserves consideration and investment, and promises real potential for lenders which do.
MBA Advocacy Update
This past Tuesday, the House Financial Services Committee held a hearing, The End of Affordable Housing? A Review of the Trump Administration’s Plans to Change Housing Finance in America, with testimony provided by Treasury Secretary Steven Mnuchin, HUD Secretary Ben Carson and FHFA Director Mark Calabria.