Jessica Longman: Education is Key–Reduce Homeowner Frustration Regarding Property Taxes

Some of the most common questions that servicers receive from customers revolve around property taxes. An important aspect to providing an excellent experience for your customers includes educating them on the critical pieces they need to know about their loan; in turn this will reduce call volume relating to property tax questions and reduce overall homeowner frustration about taxes and payments.

Jessica Longman: Education is Key–Reduce Homeowner Frustration Regarding Property Taxes

Some of the most common questions that servicers receive from customers revolve around property taxes. An important aspect to providing an excellent experience for your customers includes educating them on the critical pieces they need to know about their loan; in turn this will reduce call volume relating to property tax questions and reduce overall homeowner frustration about taxes and payments.

Industry Briefs Sept. 28, 2020

Real estate entrepreneurs Brown Harris Stevens, New York, launched a customized, personalized and hyperlocal digital advertising strategy with Adwerx.

Industry Briefs Sept. 25, 2020

Real estate entrepreneurs Brown Harris Stevens, New York, launched a customized, personalized and hyperlocal digital advertising strategy with Adwerx.

Kelly Hebert: Avoid the Chaos, Communicate Clearly

Communication is the backbone of our business and personal lives. And if we can understand the power of positive communication a little better, and work to harness the power that communication can provide, we can all be a little more productive, more informed and more successful in achieving our goals.

Kelly Hebert: Avoid the Chaos, Communicate Clearly

Communication is the backbone of our business and personal lives. And if we can understand the power of positive communication a little better, and work to harness the power that communication can provide, we can all be a little more productive, more informed and more successful in achieving our goals.

Kelly Hebert: Avoid the Chaos, Communicate Clearly

Communication is the backbone of our business and personal lives. And if we can understand the power of positive communication a little better, and work to harness the power that communication can provide, we can all be a little more productive, more informed and more successful in achieving our goals.

Kelly Hebert: Avoid the Chaos, Communicate Clearly

Communication is the backbone of our business and personal lives. And if we can understand the power of positive communication a little better, and work to harness the power that communication can provide, we can all be a little more productive, more informed and more successful in achieving our goals.

John Walsh: Tax Service – A New Era

For decades, tax service has gone unchanged. There are many efforts to change this dynamic; layering in new technology for servicers to engage with their tax vendor and improving transparency in a historically monochromatic space.

John Walsh: Tax Service – A New Era

For decades, tax service has gone unchanged. There are many efforts to change this dynamic; layering in new technology for servicers to engage with their tax vendor and improving transparency in a historically monochromatic space.