When borrowers make or miss a payment, their calls usually come through to a loan servicer rather than the lender itself. The servicer must therefore act as an extension of the lender’s business with two main objectives: deliver effective customer care and mitigate loss.
Tag: Jeff Johnson
								Tom Millon, CMB, and Jeff Johnson: Preventing Loss Mitigation Starts with a Relationship
When borrowers make or miss a payment, their calls usually come through to a loan servicer rather than the lender itself. The servicer must therefore act as an extension of the lender’s business with two main objectives: deliver effective customer care and mitigate loss.
								Tom Millon, CMB, and Jeff Johnson: Preventing Loss Mitigation Starts with a Relationship
When borrowers make or miss a payment, their calls usually come through to a loan servicer rather than the lender itself. The servicer must therefore act as an extension of the lender’s business with two main objectives: deliver effective customer care and mitigate loss.
								Tom Millon, CMB, and Jeff Johnson: Preventing Loss Mitigation Starts with a Relationship
When borrowers make or miss a payment, their calls usually come through to a loan servicer rather than the lender itself. The servicer must therefore act as an extension of the lender’s business with two main objectives: deliver effective customer care and mitigate loss.
								Tom Millon, CMB, and Jeff Johnson: Preventing Loss Mitigation Starts with a Relationship
When borrowers make or miss a payment, their calls usually come through to a loan servicer rather than the lender itself. The servicer must therefore act as an extension of the lender’s business with two main objectives: deliver effective customer care and mitigate loss.
