The technologies behind these changes have been with us for some time, but it took a crisis of mammoth proportions to accelerate adoption. Yet there are other areas of the mortgage business still sorely in need of innovation. And if lenders hope to remain competitive and thrive when the smoke from the pandemic clears, they need to be embracing these innovations today.
Tag: Innovation
Mark Dangelo: Beware—Watch This Space, Part One
In a world of uncertainty, bankers, lenders and technology firms had grown accustom to traditional measures and approaches honed over decades of lessons learned. Today, the playbooks are gone, and we need to accept that consumers will not wait for us as we say the right things—but execute against a script that has been retired.
Mark Dangelo: Beware—Watch This Space, Part One
In a world of uncertainty, bankers, lenders and technology firms had grown accustom to traditional measures and approaches honed over decades of lessons learned. Today, the playbooks are gone, and we need to accept that consumers will not wait for us as we say the right things—but execute against a script that has been retired.
Mark Dangelo: Beware—Watch This Space, Part One
In a world of uncertainty, bankers, lenders and technology firms had grown accustom to traditional measures and approaches honed over decades of lessons learned. Today, the playbooks are gone, and we need to accept that consumers will not wait for us as we say the right things—but execute against a script that has been retired.
Mark P. Dangelo: The Demise of the Contact Banker
Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.
Mark P. Dangelo: The Demise of the Contact Banker
Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.
Mark P. Dangelo: The Demise of the Contact Banker
Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.
Mark P. Dangelo: The Demise of the Contact Banker
Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.
Mark P. Dangelo: The Demise of the Contact Banker
Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.
Mark Dangelo: Innovation Thinking—Winning in an Uncertain Future
The financial services and mortgage industries have not felt the full impact and unintended consequences of COVID-19 and the governmental interventions. The result will be that innovation disruption moving forward will be not be kind, will not be benevolent, and will not be industry friendly.