Mark P. Dangelo: The Demise of the Contact Banker

Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.

Mark P. Dangelo: The Demise of the Contact Banker

Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.

Mark P. Dangelo: The Demise of the Contact Banker

Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.

Mark P. Dangelo: The Demise of the Contact Banker

Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.

Mark Dangelo: Innovation Thinking—Winning in an Uncertain Future

The financial services and mortgage industries have not felt the full impact and unintended consequences of COVID-19 and the governmental interventions. The result will be that innovation disruption moving forward will be not be kind, will not be benevolent, and will not be industry friendly.

Mark Dangelo: Innovation Thinking—Winning in an Uncertain Future

The financial services and mortgage industries have not felt the full impact and unintended consequences of COVID-19 and the governmental interventions. The result will be that innovation disruption moving forward will be not be kind, will not be benevolent, and will not be industry friendly.

Mark Dangelo: Innovation Thinking—Winning in an Uncertain Future

The financial services and mortgage industries have not felt the full impact and unintended consequences of COVID-19 and the governmental interventions. The result will be that innovation disruption moving forward will be not be kind, will not be benevolent, and will not be industry friendly.

Mark Dangelo: Innovation Thinking—Winning in an Uncertain Future

The financial services and mortgage industries have not felt the full impact and unintended consequences of COVID-19 and the governmental interventions. The result will be that innovation disruption moving forward will be not be kind, will not be benevolent, and will not be industry friendly.

Mark Dangelo: Are Bankers Necessary? Part 3

In 2020, it is a pandemic virus altering global industries, supply chains and consumer interactions—what follows will be a “next normal” promising a post Great Depression rewriting of commerce. It will lead many consumers, businesses, politicians and pundits to ask, “Are Bankers Necessary?”

Mark Dangelo: Are Bankers Necessary? Part 3

On April 14, JPMorgan CEO @JamieDimon indicated his operations were preparing for a “severe recession.” To state that the economic conditions we are living in are precarious and uncertain is almost meaningless. For most living today, we are in unchartered territory.