Nancy Alley: eClosing Best Practices, Part II: Driving Adoption with Key Stakeholders

There’s more to adopting a digital mortgage strategy than simply using the necessary technologies and processes. Successful adoption also depends on getting clear and explicit buy-in from key stakeholders, such as borrowers, lender team members and settlement agents. By getting these crucial groups on board, lenders can then make the digital mortgage experience intuitive, consistent and repeatable.