Clint Salisbury of IDS: Don’t Sacrifice Borrower Experience for Sake of Digital Mortgage Innovation

The benefits of hybrid eClosings are obvious when viewed from the lenders and/or investor perspective – streamlined processes, greater operation efficiency, reduced errors, etc. – and borrowers certainly feel the impact of those to a certain degree. However, the “digital revolution” many lenders may assume they are delivering to consumers might not be as revolutionary when examined from the borrower’s side of the transaction.

Michael Miller: Bridging the Digital Divide of People, Process & Technology

Bill Belichick, one of the most successful coaches in professional football history, once said a team is “not the strength of the individual players, but it is the strength of the unit and how they all function together.” Such wisdom surely resonates with many business leaders in our industry. But how well do they live by it?

Michael Miller: Bridging the Digital Divide of People, Process & Technology

Bill Belichick, one of the most successful coaches in professional football history, once said a team is “not the strength of the individual players, but it is the strength of the unit and how they all function together.” Such wisdom surely resonates with many business leaders in our industry. But how well do they live by it?

Michael Miller: Bridging the Digital Divide of People, Process & Technology

Bill Belichick, one of the most successful coaches in professional football history, once said a team is “not the strength of the individual players, but it is the strength of the unit and how they all function together.” Such wisdom surely resonates with many business leaders in our industry. But how well do they live by it?