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MBA Newslink

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Home>Craig Martin

Tag: Craig Martin

Uncertainty, Financial Challenges Driving Down Satisfaction with Mortgage Servicers

With mortgage rates at their highest level since November 2022 and costs for everything from home insurance to maintenance still elevated, mortgage servicer customers are feeling strained, reported J.D. Power, Troy, Mich.

August 3, 2023 | By Michael Tucker

New (American) Leader at Top of J.D. Power Mortgage Servicer Rankings

For the first time in nine years, the top-ranked mortgage servicer in J.D. Power’s annual rankings of customer satisfaction is not Rocket Mortgage.

August 1, 2022 | By Mike Sorohan
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