The Consumer Financial Protection Bureau said it handled 542,300 consumer complaints in 2020—a nearly 54% increase from 352,400 complaints handled in 2019. But mortgage complaints represented just 5 percent of the total.
The Consumer Financial Protection Bureau said it handled 542,300 consumer complaints in 2020—a nearly 54% increase from 352,400 complaints handled in 2019. But mortgage complaints represented just 5 percent of the total.