(The New Normal) Garth Graham: Shifting Teams at the Speed of a Pandemic

Between stay-at-home orders, historical levels of refinance activity and the big increase in forbearance requests, mortgage originators and servicers spent the past year continually creating and re-creating ways to get things done. Here’s some of the things we saw.

Jim Cameron of STRATMOR Group: Disruptions to Productivity and Staffing to Impact ‘New Normal’

Jim Cameron is a senior partner with STRATMOR Group, a mortgage advisory firm, where he specializes in benchmarking and performance measurement, strategic planning and managing STRATMOR’s workshop program. He has 30 years of leadership experience in the mortgage industry and was instrumental in working with the MBA to develop the industry-standard benchmarking program known as the MBA and STRATMOR Peer Group Roundtables (“PGR”) Program.

Bob Mansur, CMB, AMP: What Kind of LO Goals Do You Set?

Does your company have a process of activities that, when followed, significantly increases a motivated LOs likelihood of success? Well, if your company is like most in this industry, you know the answer to that question.

Bob Mansur, CMB, AMP: What Kind of LO Goals Do You Set?

Does your company have a process of activities that, when followed, significantly increases a motivated LOs likelihood of success? Well, if your company is like most in this industry, you know the answer to that question.

Bob Mansur, CMB, AMP: What Kind of LO Goals Do You Set?

Does your company have a process of activities that, when followed, significantly increases a motivated LOs likelihood of success? Well, if your company is like most in this industry, you know the answer to that question.

(Switching Gears) Michael Franco: The Times, They Are A-Changin’—So You Should, Too

If the past year has taught us anything, it’s that Bob Dylan was right—the times they are a-changin’. From the pandemic to the overnight shift to remote work to the rollercoaster ride of the market, no one could have anticipated just how different 2020 turned out versus expectations. But there’s even more change in store in 2021, and businesses will have no choice but to adapt.

(Switching Gears) Michael Franco: The Times, They Are A-Changin’—So You Should, Too

If the past year has taught us anything, it’s that Bob Dylan was right—the times they are a-changin’. From the pandemic to the overnight shift to remote work to the rollercoaster ride of the market, no one could have anticipated just how different 2020 turned out versus expectations. But there’s even more change in store in 2021, and businesses will have no choice but to adapt.

(Switching Gears) Michael Franco: The Times, They Are A-Changin’—So You Should, Too

If the past year has taught us anything, it’s that Bob Dylan was right—the times they are a-changin’. From the pandemic to the overnight shift to remote work to the rollercoaster ride of the market, no one could have anticipated just how different 2020 turned out versus expectations. But there’s even more change in store in 2021, and businesses will have no choice but to adapt.