Ed Austin is chief operating officer of SingleSource Property Solutions, a provider of property services supporting the U.S. housing industry, where he is responsible for the company’s overall operations and growth.
Tag: Business Strategies
Operating More Effectively in a Harsh Environment
Excerpted from a recent webinar featuring Tammy Richards of LendArch; Rob Chrisman of The Chrisman Commentary; and Augie Del Rio of Gallus Insights.
Susan Graham of FICS: Retaining Servicing Provides Competitive Advantage to Lenders in Challenging Mortgage Market
Servicing retention generates servicing fee income and helps servicers improve the customer experience. Modern loan servicing software automates investor reporting and compliance and creates a more efficient workflow, allowing servicers to effectively service loans in-house.
Rob Bayer of Anomaly Squared: Optimize Your Loan Officers’ Time with Call Center Outsourcing
Collaborating closely with those teams who specialize in contacting and qualifying leads quickly is a valuable way towards reaching your conversion goals. Typically, only 5-15% of qualified leads convert. The good news: companies that automate their lead management processes can see up to a 10% increase in revenue in 6-9 months.
Operating More Effectively in a Harsh Environment
Excerpted from a recent webinar featuring Tammy Richards of LendArch; Rob Chrisman of The Chrisman Commentary; and Augie Del Rio of Gallus Insights.
Susan Graham of FICS: Retaining Servicing Provides Competitive Advantage to Lenders in Challenging Mortgage Market
Servicing retention generates servicing fee income and helps servicers improve the customer experience. Modern loan servicing software automates investor reporting and compliance and creates a more efficient workflow, allowing servicers to effectively service loans in-house.
Wes Slocum of Accenture Credit Services: Reflections on an Incredible Year
A year that started out on a high from record-breaking originations, has now come to a close with the industry taking a long look at how to press forward. At first blush, the next two years are likely to be challenging, but I lean more towards the optimistic view and see this time period as one filled with opportunity.
Susan Graham of FICS: Retaining Servicing Provides Competitive Advantage to Lenders in Challenging Mortgage Market
Servicing retention generates servicing fee income and helps servicers improve the customer experience. Modern loan servicing software automates investor reporting and compliance and creates a more efficient workflow, allowing servicers to effectively service loans in-house.
Wes Slocum of Accenture Credit Services: Reflections on an Incredible Year
A year that started out on a high from record-breaking originations, has now come to a close with the industry taking a long look at how to press forward. At first blush, the next two years are likely to be challenging, but I lean more towards the optimistic view and see this time period as one filled with opportunity.
Ron Vaimberg: Why Most Originators Are Focused on the Wrong Problem
The reality is that market has been very strong for so long that many originators took for granted that they could do the same things and still produce the same results. But as they’re now finding out, that was never going to be the case.