Brian Simons: The Modern Operating Model for Mortgage Lenders

In the last five years, lenders have made great strides with significant investments in best-in-class borrower experiences, navigating a plethora of new digital tools, all while adeptly navigating the ups and downs of the market. In my experience, unfortunately, most initiatives to cut costs and improve quality are short-lived or merely incremental. What I have found over my 25 years in this industry is that transformational growth only occurs when senior leadership commits itself to reevaluating their entire operating model.

Brian Simons: The Modern Operating Model for Mortgage Lenders

In the last five years, lenders have made great strides with significant investments in best-in-class borrower experiences, navigating a plethora of new digital tools, all while adeptly navigating the ups and downs of the market. In my experience, unfortunately, most initiatives to cut costs and improve quality are short-lived or merely incremental. What I have found over my 25 years in this industry is that transformational growth only occurs when senior leadership commits itself to reevaluating their entire operating model.

Michael Farris of Origence on Adapting to Disruption

Michael Farris is Vice President of Strategic Solutions with Origence, Irvine, Calif., developer of the Origence origination platform, an end-to-end platform that powers mortgage, consumer and home equity lending for financial institutions.

Mark Dangelo: Innovation Thinking—Winning in an Uncertain Future

The financial services and mortgage industries have not felt the full impact and unintended consequences of COVID-19 and the governmental interventions. The result will be that innovation disruption moving forward will be not be kind, will not be benevolent, and will not be industry friendly.

Mark Dangelo: Innovation Thinking—Winning in an Uncertain Future

The financial services and mortgage industries have not felt the full impact and unintended consequences of COVID-19 and the governmental interventions. The result will be that innovation disruption moving forward will be not be kind, will not be benevolent, and will not be industry friendly.

Mark Dangelo: Innovation Thinking—Winning in an Uncertain Future

The financial services and mortgage industries have not felt the full impact and unintended consequences of COVID-19 and the governmental interventions. The result will be that innovation disruption moving forward will be not be kind, will not be benevolent, and will not be industry friendly.