In a world of uncertainty, bankers, lenders and technology firms had grown accustom to traditional measures and approaches honed over decades of lessons learned. Today, the playbooks are gone, and we need to accept that consumers will not wait for us as we say the right things—but execute against a script that has been retired.
Tag: BlackFin Group
Mark P. Dangelo: The Demise of the Contact Banker
Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.
Mark P. Dangelo: The Demise of the Contact Banker
Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.
Mark P. Dangelo: The Demise of the Contact Banker
Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.
Mark P. Dangelo: The Demise of the Contact Banker
Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.
Mark P. Dangelo: The Demise of the Contact Banker
Banking was a “contact” industry—prior to the Great Recession. With the loss of 12,000 branches in the past decade and consumers now doing over 90% of their transactions digitally, public health implications and social unrest, if sustained, may be the catalysts for closing many more branches by 2022.
Industry Briefs
NewDay USA, Fulton, Md., said veterans and servicemembers can now sign mortgage closing documents without having a notary signing agent enter their home.
Industry Briefs
Snapdocs Inc., San Francisco, announced an integration that makes its digital closing platform available through the Ellie Mae Digital Lending Platform.
People in the News
The Mortgage Bankers Association presented Stacey Berger, Executive Vice President of Midland Loan Services, with its 2020 Commercial Real Estate Finance Distinguished Service Award.
Residential Briefs
First American Financial Corp., Santa Ana, Calif., acquired Title Security Agency LLC, a brand within the Arizona real estate community. First American had been a minority owner for five years.