Overall customer satisfaction with mortgage servicers has increased slightly this year as servicers improve key aspects of the customer experience, including digital experiences, communication around escrow and fees and issue resolution.
Tag: Bank of America
Bank of America: More Americans Currently Favor Buying Over Renting
Bank of America, Charlotte, N.C., found more Americans favor buying over renting for the first time since 2023.
MBA Releases 2025 Rankings of Commercial/Multifamily Mortgage Firms’ Origination Volumes
The following firms were the top commercial/multifamily mortgage originators in 2025, according to a set of commercial/multifamily real estate finance league tables prepared by the Mortgage Bankers Association:
BofA: 60% of Homeowners, Prospective Buyers Uncertain About Housing Market
Uncertainty among current homeowners and prospective buyers has reached a three-year high, with 60% unsure whether now is a good time to buy a home, compared to 48% two years ago, Bank of America reported.
NewsLink Roundtable: The Top CMBS Issues to Watch in 2025
Given the notable increase in securitized commercial real estate lending in 2024, MBA Newslink interviewed three CMBS executives to explore their perspective on the industry landscape in the new year.
Top CMBS Issues in 2025: An MBA NewsLink Roundtable
Given the notable increase in securitized commercial real estate lending in 2024, MBA Newslink interviewed three CMBS executives to explore their perspective on the industry landscape in the new year.
Top CMBS Issues to Watch in 2025: An MBA NewsLink Roundtable
Given the notable increase in securitized commercial real estate lending in 2024, MBA Newslink interviewed three CMBS executives to explore their perspective on the industry landscape in the new year.
The Top CMBS Issues to Watch in 2025: An MBA NewsLink Roundtable
Given the notable increase in securitized commercial real estate lending in 2024, MBA Newslink interviewed three CMBS executives to explore their perspective on the industry landscape in the new year.
Mortgage Lenders Benefit From Helping Customers Navigate Tough Housing Market, J.D. Power Finds
Persistently high rates combined with rising house prices have put a strain on mortgage customers, buts some lenders have turned those challenges into opportunity and earned high marks for customer satisfaction, according to J.D. Power, Troy, Mich.
BofA: 70% of Prospective Homebuyers Feel Renting Could Harm Their Financial Future
Many prospective homebuyers fear the long-term consequences of renting, including 70% who feel they’re not making a long-term investment in their future, and 72% who worry that rent increases could affect their finances, according to a new Bank of America report.