Whether you’re a technology vendor, leading an internal product and engineering team or buying AI tools, the question is no longer whether to use AI — it’s how to use it effectively, writes BeSmartee’s Tim Nguyen
Tag: AI

Your Competition is Not Human Anymore
AI promises instant decisions, predictive perfection, and the end of inefficiencies, but in reality? Your data is a hot mess, writes Mark Dangelo.

MBA Premier Member Editorial: How AI Can Help Turn Customer Experience into a Revenue Engine
What if AI could make the contact center a source of strategic growth? Sei AI Co-Founder & CEO Pranay Shetty looks into it.

Tapping into the Self-Employed Market: A Multi-Trillion-Dollar Lending Opportunity Revolutionized by AI
The self-employed market is a multi-trillion-dollar lending opportunity, says Prudent AI’s Paul Gigliotti.

MBA Premier Member Editorial: Tech and AI Are Advancing, So What’s Next for Mortgage Pricing?
Today, conversations around mortgage pricing tend to focus on AI and modern technology, yet there was a time when everything was handled very differently – before the first product, pricing, and eligibility engine was even introduced, Optimal Blue’s Mike Vough writes.

AI Mortgage Practitioner Course: March 26-28
MBA and PhoenixTeam have partnered to help you unlock the future of mortgage with the power of artificial intelligence. The AI Mortgage Practitioner Course will equip you with the essential skills and hands-on expertise to understand how AI is transforming the mortgage industry.

Mark Dangelo: The Great Equalizer for Uncertain, Changing Times
Confusion surrounding AI is growing, as are indicators of uncertainty surrounding housing and mortgage markets, Mark Dangelo writes.

AI in Mortgage Lending: A Practical Guide for a Traditional Industry by BeSmartee’s Tim Nguyen
Many mortgage professionals recognize AI’s potential but struggle with the same questions: Where do we start? What are the right use cases? How do we implement AI without disrupting our operations?

Tavant’s Sandeep Shivam: How Gen AI-Powered Coaching Revolutionizes Mortgage Servicing
As a result of the increasing costs and negative customer experiences reported, mortgage servicing companies are seeking technology solutions that leverage artificial intelligence to more effectively answer customer questions and resolve incoming customer inquiries.

First American’s Sarah Frano on AI-Driven Fraud: The Hidden Threat in Real Estate
The tools and technologies powered by artificial intelligence continue to evolve rapidly, and while the real estate industry is harnessing AI to automate everything from property valuations and predictive analytics to customer relationship management and fraud prevention, scammers are harnessing AI to identify targets, rapidly scale their schemes and avoid detection.