MBA Premier Member Spotlight: Sagent
(One in a continuing series of profiles of Premier Members of the Mortgage Bankers Association.)
MBA NewsLink: Share a brief overview of your company.
Sagent: Sagent is helping to lead the transformation of America’s $15 trillion mortgage servicing industry by replacing legacy, fragmented systems with modern, real-time technology.
By powering America’s top bank and nonbank mortgage servicers to engage, care for, retain, and modernize the homeownership experience for millions of borrowers, our products are revolutionizing the servicing and homeowning experience at every touch point.
Dara, Sagent’s revolutionary servicing platform, is the mortgage industry’s first cloud-native, end-to-end servicing system, unifying all data and user experiences for servicers and homeowners. Built by servicers for servicers, Dara streamlines and simplifies the servicing experience at every step.
More than 40 mortgage and consumer lending clients, representing over 30% of the industry, now run on Sagent’s platforms, servicing more than 16 million active loans and over $2.5 trillion in unpaid principal balance.
MBA NewsLink: What are some key trends your company is tracking?
Sagent: Sagent is constantly monitoring industry trends, while simultaneously setting new standards for mortgage servicing with our revolutionary platforms. Dara was built to modernize mortgage servicing by embedding real-time data, AI, and a cloud-native, open-API ecosystem directly into its system.
That commitment keeps Sagent closely engaged with how AI and data regulation are evolving at every level of government, since Dara is designed to comprehend and act on regulatory change almost instantly, eliminating common delays for regulatory compliance.
Today, Sagent’s compliance team tracks nearly 9,000 distinct servicing rules across the CFPB, the GSEs, FHA, VA, USDA, and all 50 states, making it critical that Sagent track these ever-evolving requirements in real time.
In addition to AI and compliance, Sagent is tracking the industry’s shift toward consumer-first servicing, as borrowers increasingly expect the same real-time, self-service experience from their mortgage that they get from their bank or credit card. We believe that servicing should be made simple, and Dara is delivering that modern experience that modern homeowners have been searching for.
MBA NewsLink: Why did your company join theMortgage Bankers Association?
Sagent: The decision to join MBA was a simple one for Sagent: As the premier voice throughout the real estate industry, MBA provides Sagent with a forum to engage and build relationships with banks, independent mortgage bankers, and servicers across the industry.
MBA’s flagship events, including the Annual Convention, Servicing Solutions Conference, and Secondary Conference, also give Sagent a platform to share the technology we’ve built in our mission to revolutionize America’s $15 trillion mortgage servicing industry.
By joining MBA, Sagent is also able to take part in advocacy efforts on the issues we care about most, from AI governance to compliance modernization, alongside a unified, influential voice for the industry. As a technology provider serving both bank and nonbank servicers, membership helps Sagent stay ahead of regulatory change and ensures our perspective as a servicing technology company is represented in the policy conversations that affect our customers.
MBA NewsLink: How has being an MBA Premier Member benefited your company?
Sagent: Our status as an MBA Premier Member has allowed Sagent to expand our visibility across the industry through MBA’s events. In 2024, Sagent first debuted Dara at the MBA Servicing Solutions Conference & Expo. Since then, Sagent has maintained a regular presence at these events to strengthen relationships with the customers and partners who rely on Dara every day.
Sagent leaders have also contributed to industry thought leadership through speaking engagements, panels, and media interviews facilitated in connection with MBA events.
At the 2026 MBA Servicing Solutions Conference, several Sagent leaders took part in featured sessions on Dara, market trends, AI, and compliance and efficiency in servicing. These opportunities have positioned Sagent’s executive team as leading voices on the modernization of mortgage servicing.
(MBA Premier Member Spotlights are provided by the Mortgage Bankers Association as a service to MBA Premier Members. Publication does not constitute an endorsement of a particular company, product or service. For more information about the MBA Premier Member program, contact MBA Director of Associate Membership Jill Ranck.)
