Industry Briefs, Oct. 2, 2026
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Polly Extends Agentic AI Through Platform
Polly, San Francisco, announced that its patented agentic AI now runs through every stage of the platform.
Polly has introduced an agentic 4-6 week implementation process. Polly Jumpstart is a pre-signature program that brings prospective customers about 80% of the way through platform setup before they sign. Then, Polly Implementation carries a signed customer partner to a fully verified production-ready environment.
So, Day 1 of a Polly implementation is a prototype reveal, not a planning session, the release stated.
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Integra Solutions Introduces AI Capabilities
Integra Solutions, Dallas, announced new AI capabilities within Integra RECON and Integra BILLING to help servicers better understand patterns in their reconciliation, billing and remittance processes.
The enhancements will enable mortgage servicers to embed AI functionality in critical servicing operations while maintaining human oversight and established security controls. The AI enhancements help servicing teams identify patterns and potential root causes that would otherwise require manual work.
RECON and BILLING can also be integrated with a servicer’s own AI agents operating within their own governance environment.
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Experian Integrates With Workday
Experian, Costa Mesa, Calif., announced a new integration with Workday Inc., Pleasanton, Calif. It will significantly expand the real-time income and employment information that can be accessed through Experian Verify and provide organizations with greater choice and flexibility.
Through the expansion, Experian Verify has a path to coverage of more than 80 million records, representing more than half of U.S. payroll employees.
Workday customers will gain greater choice and flexibility in how they fulfill employment and income verification requests, beginning with the newly announced Workday Total Benefits later this month.
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SocialCoach Releases Reputation Manager
SocialCoach, Pleasant Grove, Utah, released Reputation Manager, which brings loan officer reviews to its platform.
More than 130,000 reviews were on the platform at the time of its launch.
With Reputation Manager, there’s lender-controlled collection of reviews, all reviews go to a single inbox, reviews become branded social content, and there’s compliance built in.
Reputation Manager is available now to all lenders, banks, credit unions and brokerages.
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Baseline, Xactus Team
Baseline, Gilbert, Ariz., has partnered with Xactus, Broomall, Pa., to bring Xactus’ verification solutions into the lending workflow.
Baseline clients can order, track and receive credit and flood reports through the platform. The integration is part of Baseline’s broader effort to consolidate the private lending technology stack into one place.
Xactus integrates with more than 50 loan origination systems, point of sale and servicing systems, as well as client-specific APIs.
The integration is now live and Baseline clients can access Xactus verification services from their dashboard.
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TransUnion Extends 99-Cent Mortgage Pricing for VantageScore 4.0
TransUnion, Chicago, announced it will extend its 99-cent mortgage pricing for VantageScore 4.0 through December 2028.
The announcement follows the recent FHFA expansion of VantageScore 4.0 availability to approved GSE lenders.
There’s planned acceptance from FHFA of mortgage collateral backed by VantageScore 4.0 beginning Jan. 1.
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Friday Harbor Adds AI Pre-Underwriting Support for Investor, DSCR Loans
Friday Harbor, Seattle, announced expanded support for investor loans, including DSCR loans, building on Friday Harbor’s recently launched non-QM support.
The specialized guidelines for DSCR loans can make them time-consuming and difficult for loan officers.
Friday Harbor reviews leases, appraisal-based rent schedules, property information, borrower and entity documentation and other deal details against applicable guidelines pre-underwriting.
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ICE Expands Agreement With Wells Fargo
Intercontinental Exchange Inc., Atlanta, announced Wells Fargo, Des Moines, Iowa, has renewed its agreement to use MSP, ICE’s mortgage loan servicing system.
Wells Fargo will bring its full home loan servicing portfolio onto MSP.
Wells Fargo also uses ICE Business Intelligence and has begun electronically registering its mortgage loans on the MERS eRegistry.
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WFG Enterprise Solutions Announces Valutrust Is Ready for Encompass Partner Connect
WFG Enterprise Solutions, a division of Williston Financial Group, Portland, Ore., announced that its Valutrust technology platform is ready to support the transition from legacy Encompass service ordering to Encompass Partner Connect.
The platform is available regardless of whether a company uses Valutrust Solutions as their appraisal management company.
ICE Mortgage Technology will require customers and partners to transition remaining legacy service ordering by Dec. 31.
WFG Enterprise Solutions is encouraging prospective platform users to identify any remaining legacy appraisal-ordering paths and begin configuration and testing ahead of the Dec. 31 transition deadline.
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FICS Completes Fannie Mae Escrow Event-Based Reporting Testing for API, CSV Upload Methods
FICS, Addison, Texas, announced it has completed testing for Fannie Mae’s event-based escrow reporting initiative. It supports both of the GSEs’ approved submission methods: direct API transmission and CSV file upload.
FICS lenders have demonstrated the ability to successfully submit the full range of mortgage payment types required under Fannie Mae’s reporting scenarios, including escrow payments, escrow disbursements, subsidy payments, loss draft transactions and escrow refunds.
By supporting both the API and CSV upload paths, FICS gives servicers flexibility in meeting Fannie Mae’s event-based escrow reporting requirements.
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Alliance Credit Union Implements Blue Sage Solutions Platform
Blue Sage Solutions, Englewood Cliffs, N.J., announced Alliance Credit Union, Lubbock, Texas, is using its lending platform.
Alliance Credit Union implemented the Blue Sage platform in December, after a comprehensive evaluation of lending technology providers.
The platform provides end-to-end functionality across the lending and fulfillment process, and for credit union members it provides a modern, mobile-first experience throughout the mortgage journey.
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iEmergent Releases Analysis Validating 2025 Forecasts Against HMD Data
iEmergent, Des Moines, Iowa, released a new analysis validating its 2025 mortgage origination forecasts against Home Mortgage Disclosure data.
The accuracy of iEmergent’s 2025 purchase loan forecasts for the nation’s top 30 largest metropolitan statistical areas averaged well above 90%.
For per-tract loan error by individual census tract, iEmergent’s 2025 forecast was within 10 loans of actual volume in more than 64.3% of census tracts. If the margin is 15 loans, the forecast was accurate for 78.6%.
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ActiveComply Launches Marketing Compliance Benchmark Survey
ActiveComply, Orlando, Fla., has opened its annual benchmark survey for field officer oversight, AI readiness and program effectiveness across banking, mortgage and wealth management.
It covers questions on program effectiveness and maturity self-assessment, compliance-marketing relationship quality, regulatory examination experience, technology adoption and AI adoption, among other categories. It takes about 15 minutes to complete.
Participants will receive a copy of the report when it is published later in Q4.
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STRATMOR Provides Insights on Succession Planning
STRATMOR, Denver, released its latest Insights Report, featuring a piece by Principal Advisor Amanda Gibson entitled “The Permit Problem: What Building a House Is Teaching Me About Succession Planning.”
The piece takes a look at different options for ownership transitions and what mortgage leaders can do to make the process go more smoothly for both the company and retiring owner.
Another article is by STRATMOR Director of Customer Experience Mike Seminari: “Turning Borrower Referral ‘Likelihood’ Into Real Referrals.”
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