AI Mortgage Practitioner Course: May 28-30

About the Event

MBA and PhoenixTeam have partnered to help you and your organization unlock the future of mortgage with the power of artificial intelligence (AI). The AI Mortgage Practitioner Course will equip you with the essential skills and hands-on expertise to understand how AI is transforming the mortgage industry.

Led by industry AI leader Tela Mathias, this three-day training event will teach MBA members the core AI concepts for the purpose of discovering, developing, and deploying practical AI solutions for the mortgage industry. In a live, virtual setting, we will walk you through foundational AI concepts, real-world use cases, and roll-up-your-sleeve activities, all designed to help you apply AI in your business.

The partnership with MBA and PhoenixTeam enables MBA members to access this training at discounted pricing and to have priority with registrations in a class with limited capacity.

Objectives:

Foundational AI concepts and how they apply to the mortgage industry

Real-world use cases and insights from industry-leading AI experts

Hands-on activities to enhance your skills, such as prompt engineering and risk management

Strategies for AI deployment and understanding ROI in your operations and much more


Date/Time:

Wednesday, May 28 – Friday, May 30 (See below for specific times for each day.)


Pre-Work Requirements:

In preparation for this AI training, please have the following accounts available:

Paid ChatGPT account (A monthly license can be purchased for approximately $20.00.)

Free Claude account

Free Gemini account

Free ElevenLabs account


Please Note:

Access to these accounts will be used for classroom activities, so it is important to establish these prior to the training.

Based on previous participant experience, many have found it helpful to log in/attend training from a personal laptop to avoid firewall issues.


Agenda*:

Day One: Wednesday, May 28 (1:00 PM – 4:00 PM ET)

Welcome

Activity: Where are you on your AI journey?

AI Foundational Definitions and Concepts

History of AI Broadly

Activity: Conversational AI

History of AI In Mortgage

AI in Mortgage Today (Guest Speaker)

Activity: Classifying AI Technologies

How a Large Language Model Works

Activity: Reasoning AI

The Race to AGI


Day Two: Thursday, May 29 (1:00 PM – 4:00 PM ET)

Prompt Engineering

Retrieval Augmented Generation

Activity: Prompt Engineering with RAG

Use Case Identification (Guest Speaker)

Large Group Activity: Use Case Brainstorming

Designing AI Experiments

Running AI Experiments

Activity: Running Experiments

Levels of Autonomy and Human in the Loop

Advanced Topic: Agentic AI


Day Three: Friday, May 30 (11:00 AM – 2:00 PM ET)

Legal and Regulatory Landscape Issues

AI Risks and Risk Management (Guest Speaker)

Activity: Classifying and Mitigating Risk

Large Language Model Guardrails

Model Types and Considerations

Activity: Designing Guardrails

Deployment Approaches

Cost of AI and Return on Investment

Closing the Course

*The agenda is subject to change to meet the evolving nature of the subject matter.

Experience Level:

Entry-Level

Intermediate


Target Audience:

Mortgage professionals and managers who need to understand how to navigate and work with AI tools


Speakers:

Tela G. Mathias, COO and Managing Partner at PhoenixTeam and CEO at Phoenix Burst

Various Guest Speakers