Best Practices for Ensuring Clarity, Speed and Compliance in Borrower Communications – June 13

About the Event:

This is a sponsored webinar. Please be advised your contact information will be shared with the sponsor.

Borrower communications are complex. Most mortgage servicers struggle to ensure communications get out the door in a timely and cost-efficient manner and are often left waiting in line for their print servicer to complete the work. Layer in challenges in ensuring communications are clearly worded in compliance with regulatory requirements and ambitions for digital delivery and the complexities abound.

Join MBA Education and industry experts to learn how organizations can effectively navigate the challenging regulatory environment of mortgage servicing to deliver borrower communications more efficiently, in plain language, across all channels.

Thursday, June 13 (1:00 PM – 2:00 PM ET)

Understand the regulatory landscape for mortgage servicing and borrower communications
Discuss best practices in navigating regulatory challenges faced by mortgage servicers for borrower communications

Learn how technology and generative AI can assist in making borrower communications more efficient, compliant and easier to understand

Experience Level

Target Audience
Mortgage Servicing, Default/Default Servicing, Loss Mitigation
Director, VP, EVP, SVP, CXO

Patrick Kehoe, EVP, Product Management, Messagepoint
Duwaine Thomas, Executive Consultant, Newbold Advisors

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