MBA Premier Profile: Sagent
(One in a continuing series of profiles of Premier Members of the Mortgage Bankers Association)
MBA NewsLink: Please provide a brief description of your company.
Sagent: Sagent powers America’s top bank and nonbank lenders to engage, care for, retain, and modernize the homeownership experience for millions of borrowers. Servicers use our flexible, scalable, and configurable solutions to engage borrowers and earn customer loyalty, lower servicing costs, ensure compliance, and increase the value of servicing rights throughout full market cycles.
Sagent is backed by Warburg Pincus, one of the world’s leading private equity investors, and powers trillions in outstanding mortgage servicing for its customers. Visit www.sagent.com to learn more.
MBA NewsLink: Please provide a list of key senior personnel.
Sagent:
Daniel Sogorka, CEO
Marianne Sullivan, COO
Uday DeValla, CTO
Perry Hilzendeger, EVP, Servicing
MBA NewsLink: What are some key trends your company is tracking?
Sagent: We’ve identified five key principles that any platform must address in order to be relevant in the future of mortgage servicing. This technology must provide a consumer experience that enables the bank-on-your-phone access they expect while delivering payment, escrow, and equity insights in real time with on-demand access to human experts when needed.
That same tech must also provide an intuitive interface for front-line teams that reduces training time and eliminates ancillary applications to ultimately lower servicing operational costs. And it must do all of this while offering configurability to achieve day-1 compliance with investor rules, agency policies, and all other regulatory considerations.
To achieve this, our platforms are designed as an open ecosystem that is cloud native and extensible via open APIs, capable of handling the end-to-end servicing life cycle — from loan boarding to disposition for performing and non-performing loans — while providing real-time access to loan-level data that allows investors increasing flexibility to manage risks.
MBA NewsLink: Why did your company join the Mortgage Bankers Association?
Sagent: We joined the Mortgage Bankers Association to deepen our relationships within the industry. Given the variety of continuing education tools and opportunities through training sessions, webinars, onsite events, and more, MBA is an organization for Sagent that keeps us relevant in our ever-changing landscape. We find all of their networking and learning opportunities extremely helpful as our team continues building and executing on the future of servicing for the industry at large.
MBA NewsLink: How has being an MBA Premier Member benefited your company?
Sagent: Since joining MBA as a Premier Member, Sagent and its associates have benefited from a number of its exclusive opportunities. This includes, but isn’t limited to: participated in exclusive events, in addition to being promoted by the MBA throughout the year providing high visibility to its elite membership base, access to educational content for our employees, and complimentary banner promo on highly trafficked areas of their website.
MBA NewsLink: Any additional comments, suggestions or areas of improvement that could improve your premier level membership experience?
Sagent: We’re very happy with our premier membership.
(MBA Premier Member Profiles are provided by the Mortgage Bankers Association and MBA NewsLink as a service to MBA Premier Members. Publication does not constitute an endorsement of a particular company, product or service. For more information about the MBA Premier Member program, contact Brad Padratzik, MBA Director of Associate Membership, at bpadratzik@mba.org or call 202/557-2779.)
