COVID-19 Rewrote the Rules of Shopping. What Is Next?

Wall Street Journal, March 12, 2021–Suzanne Kapner (subscription)
Retailers from Macy’s Inc. to Coach are betting their mall stores will make a comeback even though many more shopping centers could still turn out their lights. A quarter of the nation’s malls will close by 2023, according to Deborah Weinswig, chief executive of retail and technology research and advisory firm Coresight Research.