Federal Agencies Launch Joint Mortgage, Housing Assistance Website on Coronavirus Impact

The Consumer Financial Protection Bureau, Federal Housing Finance Agency and HUD launched a new mortgage and housing assistance website designed to ensure homeowners and renters have current and accurate housing assistance information during the COVID-19 national emergency.

The agencies are offering CARES Act assistance and protection for Americans having trouble paying their mortgage or rent during the emergency. This joint website (https://www.cfpb.gov/housing) consolidates CARES Act mortgage relief, protections for renters, resources for additional help and information on how to avoid COVID-19 related scams.  It also provides lookup tools for homeowners to determine if their mortgage is federally backed, and for renters to find out if their rental unit is financed by FHA, Fannie Mae or Freddie Mac.

“During these uncertain times, consumers need reliable, fair, and accurate information on the protections and relief options available to them.  This joint website achieves this important goal for homeowners and renters, outlining clearly the changes that policymakers are making to assist them,” said CFPB Director Kathleen L. Kraninger.

“This invisible enemy has a lot of Americans concerned about how they are going to stay safe and make ends meet,” said HUD Secretary Ben Carson.  “No one should lose their home because of coronavirus, and this new website is full of resources to help property owners and renters navigate these unprecedented times.  HUD is continuing to monitor the needs of our FHA borrowers and HUD-assisted families, and we are prepared to take additional actions as needed.”

In addition to the tools made available by HUD and FHFA, CFPB has partnered with FHFA on the Borrowers Protection Program that enables the agencies to share servicing information to protect borrowers during the coronavirus national emergency.

For more information, the following websites are also available: