Wells Fargo’s Culture was ‘Broken,’ New CEO Tells Lawmakers

Washington Post, Mar. 10, 2020–Renae Merle
Wells Fargo had a “broken” culture and its leaders failed to address consumer abuses, the bank’s new CEO told lawmakers Tuesday. Charles Scharf is the third Wells Fargo chief executive in three years to face questioning by Congress. It will be the biggest challenge yet of his brief tenure at the bank, which has struggled to recover from consumer abuse scandals.
https://www.washingtonpost.com/business/2020/03/10/wells-fargos-culture-was-broken-new-ceo-tells-lawmakers/