Mortgage Servicers are Losing 80% of Borrowers–Black Knight

Mortgage Professional America, Dec. 8, 2020–Candyd Mendoza
Q3 was a banner quarter for origination volumes. But mortgage servicers have lost the business of refinancing more than 80% of homeowners as they continue to grapple with the surge of lending activity, said Black Knight.
https://www.mpamag.com/news/mortgage-servicers-are-losing-80-of-borrowers–black-knight-241332.aspx