The Trump Administration May Turn a Health Crisis into a Housing Crisis

CNN Business, Apr. 10, 2020–Mike Calhoun, Jim Parrott, Mark Zandi
The fate of these companies matters to the rest of us because they are the ones that pick up the phone to help borrowers struggling to pay their mortgage. Widespread failure by mortgage servicers would throw this system into complete chaos.
https://www.cnn.com/2020/04/10/perspectives/mortgage-payments-coronavirus-housing-crisis/index.html