Robots Could Replace Loan Officers in the Future

Riverside Press-Enterprise (Calif.), Sept. 26, 2019–Jeff Lazerson
Lenders are choking on the largely human expenses to fund and book new mortgages. Twenty percent of lenders are using BOTS (robotic process automation) for various loan production processes, and 50% are already seeing a positive ROI (return on investment), according to STRATMOR research. (MBA mention)

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