Digital Home Buying Path Hits ‘Screeching Halt’ at Mortgage Process
National Mortgage News, Apr. 11, 2018–Elina Tarkazikis (subscription)
When borrowers take their first steps toward homeownership, they preselect potential homes online, e-sign their offers and can engage in bidding wars entirely from their phones. But this almost completely digital experience comes to a “screeching halt” at the mortgage process, explained Michael Fratantoni, chief economist and SVP of research and industry technology at the Mortgage Bankers Association.
