Digital Disruption: How Consumer Demand is Pushing Lenders to a New Normal

HousingWire Magazine, Apr. 30, 2016–Swanson, Brena

Saddled with legacy systems and burdened with changing regulations, the mortgage industry has been slow to adopt digitization compared to many other industries. Now, however, the industry must provide more transparency to regulators and satisfy consumers while managing tighter margins. In this perfect storm, there’s only one lifeboat–a digital process.