‘It Shouldn’t Be This Hard:’ Homeowners Battle Red Tape, Mortgage Companies’ Miscommunications to make Flood Repairs
The Advocate (Baton Rouge, La.), Dec. 19, 2016–Griggs, Ted
Consumers have filed 35 written complaints related to flooding with the Louisiana Office of Financial Institutions. The agency also has received 54 flood-related calls from consumers naming a specific mortgage lender or servicer, but those callers have yet to file written complaints.
