Wells Fargo Leads MBA 2020 Commercial/Multifamily Servicer Rankings

The Mortgage Bankers Association released its year-end ranking of commercial and multifamily mortgage servicers’ volumes, with Wells Fargo Bank N.A. at the top with $712 billion in master and primary servicing.

Following Wells Fargo is PNC Real Estate/Midland Loan Services ($668 billion), KeyBank N.A. ($326 billion), Berkadia Commercial Mortgage LLC ($303 billion), and CBRE Loan Services ($264 billion).

Among servicers with retained or purchased servicing of U.S. mortgaged, income-producing properties, the following servicers led in these categories:

–Wells Fargo, PNC/Midland and KeyBank led primary and master servicers for commercial mortgage-backed securities, collateralized debt obligations or other asset-backed securities loans;

–PGIM Real Estate Finance led credit company, pension funds, real estate investment trusts and investment fund loans;

–Wells Fargo, Walker & Dunlop and Berkadia led for for Fannie Mae loans;

–Wells Fargo, KeyBank and PNC ranked highest for Freddie Mac loans;

–Lument Capital, Greystone and Walker & Dunlop led FHA & Ginnie Mae loans;

–JLL, CBRE and NorthMarq led life insurance company loans;

–Wells Fargo ranked highest for loans held in warehouse.

–PNC, CWCapital Asset Management LLC and KeyBank ranked as largest named special servicers.

–Wells Fargo, PNC and MetLife Investment Management ranked as top servicers for loans held in own portfolio, U.S. mortgaged, income-producing properties.

–PNC, Berkadia and SitusAMC led fee-for-service primary and master servicers of U.S. mortgaged, income producing properties.

–Wells Fargo, Trimont Real Estate Advisors and KeyBank ranked highest as top master and primary servicers of other types of commercial real estate related-assets located in the United States;

–SitusAMC, CBRE and Mount Street led primary and master servicers of non-US CRE-related assets.

By definition, a primary servicer is generally responsible for collecting loan payments from borrowers, performing property inspections and other property-related activities. A master servicer is typically responsible for collecting cash and data from primary servicers and then providing that cash and data, through trustees, to investors. Unless otherwise noted, MBA tabulations that combine different roles do not double-count loans for which a single servicer performs multiple roles. The tabulations can and do double-count across servicers’ loans for which multiple servicers each fulfill a role.

Specific breakouts in MBA’s survey include:

• Total Primary and Master Servicing;
• U.S. Mortgaged, Income-Producing Properties, Loans Held in Own Portfolio, Total;
• U.S. Mortgaged, Income-Producing Properties, Retained or Purchased Servicing, Primary & Master, Total
• U.S. Mortgaged, Income-Producing Properties, Retained or Purchased Servicing, Primary & Master, CMBS,  CDO or other ABS loans;
• U.S. Mortgaged, Income-Producing Properties, Retained or Purchased Servicing, Primary & Master, Commercial Bank and Savings Institution Loans;
• U.S. Mortgaged, Income-Producing Properties, Retained or Purchased Servicing, Primary & Master, Credit Company, Pension Funds, REITs, and Investment Funds Loans;
• U.S. Mortgaged, Income-Producing Properties, Retained or Purchased Servicing, Primary & Master, Fannie Mae;
• U.S. Mortgaged, Income-Producing Properties, Retained or Purchased Servicing, Primary & Master, Freddie Mac;
• U.S. Mortgaged, Income-Producing Properties, Retained or Purchased Servicing, Primary & Master, Federal Housing Administration (FHA) and Ginnie Mae;
• U.S. Mortgaged, Income-Producing Properties, Retained or Purchased Servicing, Primary & Master, Life Insurance Companies;
• U.S. Mortgaged, Income-Producing Properties, Retained or Purchased Servicing, Primary & Master, Loans Held in Warehouse;
• U.S. Mortgaged, Income-Producing Properties, Retained or Purchased Servicing, Named Special; Total
• U.S. Mortgaged, Income-Producing Properties, Other Fee-For-Service, Primary and Master; Total
• U.S. Other CRE-Related Assets, Primary and Master; Total
• Non-U.S. Total, Primary and Master, Total

The report includes a ranking of more than 80 master and primary servicers. The full report can be downloaded here.