Lenders Get Creative with Compensation to Maintain Bench Strength
National Mortgage News, Mar. 13, 2017–Bonnie Sinnock (subscription)
Lenders have long held out hope that investments in technology will create efficiencies that will allow them to reduce sales staff expenses. While some are certainly experimenting with self-service technologies, it’s particularly tough in a purchase-driven market, where sales have historically been more often conducted face-to-face.